How many sessions will I need?

The number of sessions needed varies depending on your reasons for therapy, individual circumstances, needs and goals. Initially, we recommend planning for 6 – 10 sessions, with the frequency and duration of treatment adjusted based on mutual goals and your progress. Your psychologist will regularly evaluate session effectiveness and may adjust session frequency as symptoms improve, transitioning from weekly to bi-weekly and potentially to monthly sessions.

How long are sessions?

Individual client sessions typically last 50 minutes, with the remaining 10 minutes allocated for follow-ups, updating client files, and scheduling the next appointment.

What is the Cancellation Policy?

We understand that occasionally, unexpected events may arise in life that may prevent you from attending your scheduled appointment with us.

In order to avoid a cancellation fee, you must notify us at least 1 day (24 hours) before your appointment time.

Our full Cancellation Policy can be found at the bottom of your session confirmation text message.

How do I make an appointment?

You can get in touch with us via our website ‘Contact’ link, or by emailing us at admin@carlybpsychology.com.au

Do I need a referral?

A GP referral to the psychologist is required for rebates through Medicare, WorkSafe or TAC. A referral is not required for rebates from Private Health Insurance or for sessions paid by clients.

Am I eligible for a medicare rebate?

Medicare offers rebates for up to 10 sessions per calendar year for eligible clients. Medicare will refund around $96 per session; the rebate amount is higher if you have exceeded the Medicare family safety net (approx. $125). You must be referred by a GP to access this Medicare rebate and have completed a “Mental Health Care Plan” with them. You will need to make an appointment with your GP for a “long consultation” in order to assess your eligibility for this scheme.

Can I claim sessions on my Private Health Insurance Provider?

Rebates are available for psychology services through Private Health Insurance funds. Rebates vary depending on the fund and the policy you are on so please contact your Private Health Insurance fund for more information.

Where are you located?

Our address is:

Suite 306 / 1 Princess Street, Kew VIC 3101

Phone 0452423774

Street parking is available on Fernhurst Grove or in the carpark of Leo’s Fine Food and Wine Supermarket.